Business process management is the pulse of the beating organisational heart. When your process pulse is weak or out of rhythm, it normally sends shock waves throughout the organisation. Resulting in cost creep, poor quality products and services and more importantly customers losing trust in your capability to align with their specific requirements.

 

Do you experience the following shocks in your business?

 

There is a lack of consistency in serving the customer. It feels like the same activities are done differently every day.

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Staff members regularly engage in turf wars, the one camp blames the other for the late delivery or customer complaint.

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Consistent group sessions are required to figure out how to solve repetitive task bottleneck. By the way, most of the meeting are consumed by further blame shifting.

 

There seem to be a consistent looming cloud of urgency and pressure to get things done.

 

If this scenario sketches your reality, you are in need of wheel alignment. Although business process management is a powerful tool for business management and strategic decision making, we have experienced that very few organisations invest time and effort to clearly understand the vast number of processes and activities happening in their space every day, 365 days a year. Yes, that is correct, even those days your employees are not at work your employees impact the effectiveness and efficiency of work processes.

 

The Maze package has been developed to transparently simplify your business processes into a graphical format which is easily understood by every employee within the organisation.